The commercial terms are the same across the catalogue, but they apply per SKU rather than per line — so they are stated once here and repeated with the exact figure on each product page.
- What is the smallest order I can place from this line?
- The minimum order (MOQ) applies per SKU, not per shipment: 2,000 bottles, packs or sachets for a catalogue SKU, and 1,000 sets for the two bundled sets. Ordering two SKUs from this line does not halve either minimum, because each formulation needs its own production run and its own documentation. The exact figure and its unit are printed on every product page in this line.
- How long does production take for this line?
- Stock catalogue formulas in this line ship in 7–15 days. A private-label run takes 25–40 days measured from sample approval, because the artwork and the label compliance for your destination market have to be settled before the filling run is scheduled. Both figures are recorded per SKU on the product page.
- Do you publish prices for this line?
- No. Price depends on volume tier, packaging specification and destination, so it is quoted per RFQ rather than listed. Send the SKUs you are considering and an annual volume, and you will have tiered pricing within one business day.
- Can I get a sample from this line before ordering?
- Yes. A physical sample plus a written specification sheet is the first stage of any project, and the sample cost is credited against the first production order. A sample can be drawn from any SKU in this line, so the comparison between two formats is made on the product itself rather than on a description.
- What documentation ships with an order from this line?
- A batch-specific certificate of analysis, a 16-language safety data sheet, an ingredient and allergen declaration, and the commercial invoice with the HS code. The ten third-party laboratory reports covering the range are downloadable on the certifications page, and each report names the SKUs it covers so the claim can be checked rather than taken on trust.
- Where do I find the ingredients and specification of a product in this line?
- Every product page in this line prints its full ingredient list, its pack size, its shelf life and its storage condition, read from the same catalogue record the quotation is built from. If a figure you need is not printed there, ask for it with the RFQ and it is answered from that record rather than estimated.